How Much Does Hotel PMS Software Cost in Malta?

What usually changes the price

Room count, number of properties, included users, channel connections, booking engine, payment processing, integrations and support level can all affect the price. Some providers charge a flat subscription; others use a percentage of revenue or bookings. Ask for a written list of what is included and what triggers an extra charge.

The hidden parts of total cost

Implementation, data migration, hardware, training, premium support, website work and payment-gateway fees may sit outside the headline subscription. A low monthly fee can become expensive if essential functions are separate, while an apparently higher package may be better value if it removes several other subscriptions.

Current MDS small-property price

For a small property, the current MDS Hotel Cloud package is €69 + VAT per month and includes the PMS plus a Booking.com connection. Each additional OTA or channel connection is €8 + VAT per month. The offer is designed to keep the starting cost understandable for guesthouses and small hotels.

Example for an 8-room guesthouse

An eight-room property using Booking.com would start at €69 + VAT per month. If it later adds two supported channel connections, the subscription would be €85 + VAT per month at the current pricing. Website, payment or special integration work should be confirmed separately if required.

How to judge value

Compare the fee with the cost of manual work, preventable availability mistakes, delayed invoices and lost direct bookings. The cheapest system is poor value if staff avoid using it or support is unreachable. The right system should save enough time or commission opportunity to justify its cost.

Questions to ask before accepting a quote

Request the contract term, cancellation notice, data-export process, price-review policy, included support hours and exact channel list. Confirm whether VAT is included, whether training covers new staff and whether any booking or transaction percentage applies.

How to evaluate it in a real property

Configure actual room types, users, taxes and two weeks of sample reservations. Ask reception to complete an arrival, room move, extension, payment, invoice and checkout without coaching. Then review permissions, audit history and the reports management will use. Include a channel reservation and a direct reservation so the test covers both sales and operations.

Check data, access and continuity

Confirm who owns the operational data, how authorised users export it, which roles can see financial or guest information, and how access is removed when a staff member leaves. Ask what happens during an outage and how backups or service recovery are handled. These controls are less visible than a dashboard, but they determine whether the system remains safe and usable over time.

Record the decision and ownership

Before committing, write down the agreed scope, included modules, channels, users, support route, data-export method, total first-year price and person responsible for each setup task. Keep the same document for go-live acceptance. A clear decision record prevents a capable system from being undermined by assumptions that were never configured, tested or assigned.

Review results after go-live

Set a review for 30 and 90 days after launch. Compare the original problems with evidence such as time saved, exception count, direct-booking completion, room-readiness visibility, order accuracy or reporting effort. Remove unnecessary steps, retrain unclear workflows and agree any next integration only after the core process is stable. Improvement should continue after the installation date.

This guide provides general operational information. Product scope, channel availability, pricing and implementation requirements should be confirmed for the individual property.