Ruth
No installation. Just scan and ask. Ruth gives guests a simple way to get hotel answers, discover places and request services from their own phone.
Built around the work your team does every day.
Guests scan the room QR code and open Ruth directly on their phone. No app download is required.
Answer common stay questions such as breakfast times, Wi-Fi information, room access and hotel facilities.
Show hotel-selected restaurants, nearby ATMs, attractions and transport information.
Guests can request extra pillows, housekeeping, taxis, late checkout, luggage assistance and other services.
Guests can use Ruth in supported languages to reduce communication friction.
The hotel decides which information, places and service options appear to guests.
A digital hotel concierge designed to reduce repetitive guest questions
Ruth is a QR-based guest service product for hotels and guesthouses. Instead of asking reception every time they need the Wi-Fi password, breakfast information, local recommendations or a simple service, guests can scan and get the relevant hotel experience on their own phone.
Guest answers, places and service requests in one flow
Ruth combines three jobs that are often split across reception conversations, printed room folders and messaging apps: hotel information, nearby recommendations and service requests. That means the guest has one simple starting point and the hotel can keep the content structured.
Designed for hotels, guesthouses and multilingual stays
Ruth is especially relevant for smaller hotels and guesthouses that want a modern guest experience without asking guests to install another app. Multilingual support can help properties serving international travellers across Malta, Cyprus and other destinations.
See the workflow at a glance.
Frequently asked about Ruth.
Do guests have to download an app?
No. Ruth is designed to open from a QR scan on the guest’s own phone without an app download.
What can guests ask Ruth?
Hotels can provide answers for common questions such as breakfast, Wi-Fi, access and facilities, together with other property-specific information.
Can Ruth show nearby restaurants and attractions?
Yes. Hotels can configure selected restaurants, ATMs, attractions, transport information and other local recommendations.
Can guests request hotel services?
Yes. Service options can include extra pillows, housekeeping, taxis, late checkout, luggage assistance and other hotel-defined requests.
Is Ruth only for hotels using MDS Hotel Cloud?
Ruth is presented as an MDS Software Plus guest-service product and can be discussed independently depending on the hotel’s setup.
Is there a free 30-day trial?
Yes. Every MDS Software Plus product is available with a FREE 30-DAY TRIAL — NO OBLIGATION. Contact info@mdsoftwareplus.com or use the free-trial form to arrange setup.
See it working with your own operation.
Start a FREE 30-DAY TRIAL — NO OBLIGATION — or tell us what you need to improve first.